Question 1

What is a credit, and how am I charged for using a feature?

Accepted Answer

Your plan's daily allowance is denominated in credits, which is what the billing system meters. Every request is charged at its real cost, not a flat per-feature price: a short research query, chat message or voice search typically spends only a few credits, while drafting a document, a document analysis or an adversarial simulation costs more because the model does more work — all from the same daily balance. On Enterprise, every research and chat answer is generated by the premium engine, so it is charged at that engine's real cost too. Because each request settles at its real cost, how far the Pro plan's 43 credits/day goes depends on the mix — many short research queries, a few long drafts, or anything in between. The balance resets at midnight IST and your live remaining credits are always shown in the dashboard.

Question 2

Can I use NyayaVeda AI citations directly in High Court or Supreme Court arguments?

Accepted Answer

Yes, with an important caveat. NyayaVeda's Deterministic Post-Processor cross-verifies every cited case name, year, and section against 1.2 Cr+ indexed SC & HC judgments before the response is delivered. Hallucinated citations are tagged [UNVERIFIED] — only confirmed corpus matches reach you. Final verification against official court records before filing is the advocate's responsibility, as required by Bar Council norms.

Question 3

How does the automatic IPC / CrPC → BNS / BNSS / BSA 2023 mapping work?

Accepted Answer

The engine contains a 1,233-row Statute Concordance Map. When you query using an old section number (e.g. S.302 IPC), the engine retrieves results mapped to the corresponding BNS section (S.103 BNS) and cites both provisions simultaneously — no manual cross-referencing needed. It also applies the transition rule: an offence committed before 1 July 2024 is charged under the IPC, which s.358 BNS saves, and a proceeding already pending on that date continues under the CrPC and the Evidence Act (s.531 BNSS, s.170 BSA); later offences and proceedings are governed by the BNS, BNSS and BSA.

Question 4

What do TIER 1, TIER 2, and TIER 3 confidence ratings mean?

Accepted Answer

Every NyayaVeda response carries a confidence tier. TIER 1 (High Confidence) means the answer is grounded in directly matching, authoritative indexed sources. TIER 2 (Medium Confidence) means the answer is supported but some citations are peripheral or from lower courts — treat with additional scrutiny. TIER 3 (Insufficient Evidence) means the engine found no reliable grounding and refuses to answer rather than guess. TIER 3 is correct behaviour — not a failure.

Question 5

Can I query in Hindi? What languages are supported?

Accepted Answer

Yes. Hindi in Devanagari script is fully supported — the engine detects it automatically and responds in Hindi with English case citations (the format lawyers expect). Voice input supports Hindi and English. Note: transliterated Roman Hindi (e.g. 'agrim jamanat') is treated as English — type in Devanagari or English for best results.

Question 6

How recent are the judgments? How often is the database updated?

Accepted Answer

The corpus runs a nightly ingestion job. New SC and HC judgments published the previous day are fetched and indexed automatically. Same-day emergency orders are not available until the next morning's sync.

Question 7

Can I upload PDFs — FIRs, chargesheets, contracts, court orders?

Accepted Answer

Yes. The document engine supports 5 analysis modes: QA mode, deep clause-by-clause analysis, risk extraction, structured summary in English or Hindi, and document comparison. Scanned PDFs are fully supported including court stamps and handwritten margins. Page limits: Free — no PDF upload, Pro — 10 pages, Ultra — 20 pages, Enterprise — 50 pages. Max file size: 10 MB.

Question 8

Does NyayaVeda cover ITAT, NCLT, NCLAT, or NGT tribunal decisions?

Accepted Answer

Not yet — tribunal judgments (ITAT, NCLT, NCLAT, NGT) are not in the current corpus. Queries specifically about tribunal-only precedents will return TIER 3 (Insufficient Evidence) rather than hallucinate a decision. The corpus currently covers the Supreme Court of India (1950–present) and all 25 High Courts, plus 858 Central Acts. Tribunal coverage is planned for Phase 2.

Question 9

Is my client data and research history secure?

Accepted Answer

Built with the DPDP Act 2023 in mind. Uploaded documents are processed in memory and in short-lived temporary files, and permanently deleted immediately after analysis. Your research queries are stored so that your history is there when you return, and you can delete any query, or your entire history, whenever you want. The Indian Legal NER engine automatically masks Aadhaar numbers, PAN, victim names, and party identifiers before any logging. Your account and history are stored in India; answers are generated by the AI providers named in our Privacy Policy. 256-bit TLS for all data in transit. Access is protected by short-lived, automatically-rotated authentication tokens, and you can sign out at any time. What is stored, for how long, who processes it and how to delete it is set out in our Privacy Policy.

Question 10

Do you provide invoices for law firm billing?

Accepted Answer

All paid plans send a payment receipt to your registered email after every successful payment. GST invoicing (GSTIN field, HSN 998314) is coming soon — expected within 60 days. For Enterprise invoicing, contact support@nyayaveda.co.in. For cancellation details, see our Refund Policy.

Feature	Free	Pro★ Popular	Ultra	Enterprise
Credits / day	3	43	262	437
AI model	NyayaVeda Swift	NyayaVeda Pro Engine	NyayaVeda Max	NyayaVeda Max
PDF analysis		10 pages	20 pages	50 pages
Output tokens	3,500	10,500	21,000	28,000
Export PDF/DOCX
Hindi support
Judge analytics
Priority queue
API access
Custom service terms

Feature	Free	Pro★ Popular	Ultra	Enterprise
Credits / day	3	43	262	437
AI model	NyayaVeda Swift	NyayaVeda Pro Engine	NyayaVeda Max	NyayaVeda Max
PDF analysis		10 pages	20 pages	50 pages
Output tokens	3,500	10,500	21,000	28,000
Export PDF/DOCX
Hindi support
Judge analytics
Priority queue
API access
Custom service terms

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